Refund Policy

Please have your order number available and provide a reason for your request in order to speed up your refund process. Your request will be reviewed within 2 days and we will notify you via email of the results.

Refund, returns or exchanges request are accepted up to 3 days from the date of placing the Order with Margin Technology. Margin Technology may grant extensions to this period for some special cases and Products at its discretion.

If you choose to pay by check or money order you may cancel your Order before making the payment or in case the payment is not received by us in 5 days Margin Technology will cancelled you Order.

You may submit a request to cancel your order on the same day the order was placed. Please note that if the Order is already shipped or delivered we will not be able to approve the cancelation request.


Some products have special conditions for returns as described in the Order or Product materials delivered ("Products terms") so please read the carefully before making a request with Margin Technology. In case of misunderstandings between Margin Technology Refund Policy and the Product terms, the present Refund policy will prevail. Shipping costs are non-refundable, except if due to Margin Technology error, when you need to contact Margin Technology and make a formal request.


If the refund request is granted by Margin Technology, payments are refunded as follows:

Wire Transfer and check payments will be refunded within seven (7) business days and the cost of transfer will be supported by the end user;
Other payment methods will be refunded between five (5) to seven (7) days.
If applicable, Margin Technology reserve the right to hold the refund payment until we receive a completed letter of destruction of the Product signed by you.